Salome Cuence-Alfonso knew she needed a job. But little did she know that the connections she’d make at this one would make her new job so rewarding that it didn’t even feel like work.
In May, the 18-year-old started working for Papa, a Miami startup founded in 2016 that provides assistance and socialization to seniors through a phone application, website or 800 number.
Seniors were already a marginalized group before the COVID-19 outbreak, but the pandemic shutdown fueled further isolation. That’s where Cuence-Alfonso and the rest of the Papa staff come in.
The company previously offered in-person companionship, assistance and transportation; during the past few months, the service has gone virtual.
Papa founder and CEO Andrew Parker described Papa as a “family- on-demand” service. He